Your privacy.
In plain language.

1. Who we are and what this policy covers

Fortunate Shadow LLC operates fortunateshadow.app. This policy applies to this website and to communications you send us about our business.

Our mobile apps are currently in development. This website policy does not describe the data practices of future apps. App-specific privacy information will be provided when those apps become available.

2. Information we receive

When you browse. Our hosting provider may process technical information needed to deliver and protect the website, such as your IP address, browser type, requested pages, and the date and time of a request. This information may appear in server access or security logs.

When you contact us. If you email us, we receive your email address, any name you provide, the contents of your message, and any attachments you choose to send. Please do not include passwords or other unnecessary sensitive information.

Cookies and tracking. The website itself does not set cookies, use browser storage, or include analytics, advertising trackers, or third-party embeds. Fonts and visual assets are served with the website.

3. How we use information

We use the information we receive to:

• Deliver, maintain, and protect this website.
• Respond to questions, support requests, and business inquiries.
• Investigate technical problems and prevent misuse.
• Meet applicable legal obligations.

We do not use this website to build advertising profiles or sell personal information.

4. Service providers and other disclosures

We use hosting and email providers to operate this website and communicate with you. These providers may process information as needed to provide their services. We may also disclose information when required by law, or when reasonably necessary to protect rights, security, and safety.

When you follow a link to an external service, that service’s own privacy practices apply.

5. Retention and security

We retain correspondence for as long as reasonably needed to respond to your inquiry, maintain relevant business records, and meet legal obligations. Technical log retention depends on our hosting provider’s settings and operational requirements.

We take reasonable steps to protect information we handle. No method of internet transmission or storage can guarantee complete security.

6. Your choices and requests

You can browse this website without creating an account or submitting a form. You choose what information to share when you contact us.

Depending on where you live, you may have rights to access, correct, or delete personal information, or to object to or restrict certain uses. To make a request, email hello@fortunateshadow.com. We may need to verify your identity, and some information may need to be retained for legal reasons.

This business website is intended for a general audience and does not knowingly solicit personal information from children under 13. If you believe a child has provided personal information to us, please contact us.

7. Changes and contact

We may update this policy when our website or information practices change. The date at the top of this page shows the latest update.

For questions about this policy or a privacy request, contact Fortunate Shadow LLC at hello@fortunateshadow.com.