Support
A little help.
A human connection.
Questions about Fortunate Shadow or our apps? Get in touch and help us understand what you need.
Tell us what’s
on your mind.
Our apps are currently in development, and none are publicly available yet. You can still contact us with questions about the studio or our upcoming work.
Email supportFor an app support question
- Identify the app. Include its name and version, if available.
- Describe your setup. Tell us your device model and operating system version.
- Explain what happened. Include the steps you took and what you expected to happen.
Please don’t send passwords, payment details, or other sensitive information.
A few useful answers.
Where can I download your apps?
We have not released any apps yet. When they become publicly available, our apps page will include official App Store or Google Play links.
Where will I find an app’s privacy policy?
App-specific privacy information will be available with each app’s release and linked from its product page. Our current privacy policy covers this website and messages sent to Fortunate Shadow LLC.
How do I make a privacy or data deletion request?
Email hello@fortunateshadow.com with “Privacy inquiry” in the subject. Describe your request without including unnecessary sensitive information. If your question concerns a particular app, include its name.
Can I contact you about something other than support?
Yes. For business inquiries or general questions, visit our contact page or email hello@fortunateshadow.com.